Five Things To Have, To Run An Effective Business In 2020

Five Things To Have, To Run An Effective Business In 2020


While trying to run an effective business, at the beginning of every year, it is important to take stock of how the previous year went, the achievements, setbacks and things that could have been done better.

It is no news that the world around us is changing at a rapid pace and Nigeria has not been left out of this. The amount of information, technology, and progress that we have made in such a short period is quite overwhelming. Therefore, the question to ask yourself is “has your business been progressing at these same speeds?”

One of the biggest laggards for businesses and brands today is sticking with traditional and ‘old world’ methods that either simply no longer work or take up too much time and resources to accomplish. Allow me to take you through some of the best business tips and recommended solutions for growing your business while taking advantage of the many time and money-saving advantages around you.

1. Use More Technology

Technology has had a major impact on the modern workplace, technology can help your customers access all the information they need to successfully interact with your company. It can also help staff perform their jobs more efficiently.

Technology allows businesses to speed up production processes. You can also analyze how your staff productivity using technology and implement processes to help improve productivity

However, it should be noted that the essence of keeping tabs on your staff is to know what is consuming their time and what can be taken off their plates.

If you run a business where you need to deliver your goods or products to your customers, it would be more time consuming if you have to get one of your staff to deliver before returning to their core tasks. This means you need to outsource which takes us to the next tip

2. Outsource some time-consuming tasks

Every staff enjoys a workplace for as long as the working environment is friendly, a lot of business owners make the mistake of over-tasking staff and thereby making the work tiresome.

As much as having an in-house delivery person may sound nice and “personalised”, you might want to think of how many places one person can deliver goods to in a day. At KWIK, we have developed a system that helps you run an effective business while relieving your staff of time-consuming tasks such as door to door delivery. We are always available on-demand; we have enough riders to deliver personally to your customers.

3. Top up your customer service game

Customer is king, this is no more news. A lot of businesses are aware that treating customers well is very important, however, it is surprising that most businesses still fail in their customer service delivery, for varying reasons. Several businesses are not yet willing to go out of their way to provide the best buying experiences for their customers.

If you are in a business where door delivery is part of your options, you want to make your customers have an experience similar to buying physically, the best way to achieve that is to ensure their products are delivered to them, same day and in good quality. At KWIK, we not only deliver on time, but we also deliver the goods in the exact state it was picked up.

We understand how important customer service is, we treat you and your customer with utmost courtesy, delivering their orders with delicacy.

4. Update your marketing strategies

Marketing has taken a new turn and your business has to follow this trend. So here’s the catch “NO ONE WANTS TO BUY A PRODUCT THAT IS BEING SOLD TO THEM”.

The buying decision has gone from the “what product are you selling?” to “what feeling are you selling?” the public is now buying more stories, they are more interested in how your product or service makes them feel than the details of what your product is made up of.

To run an effective business, you have to remain at the top of your customers’ minds, that means you have to do more than have an awesome product, you have to market it in a way that sells a feeling, a movement, a belonging.

5. Visit now and sign up to run an effective business

Visit us for your “just-in-time delivery” to have an awesome 2020 business year!

Terms & conditionsPrivacy © 2020 – Kwik – Africa Delivery Technologies SAS

Kwik Delivery reaches 2000 verified customers 2 months after its launch in Lagos

Kwik Delivery reaches 2000 verified customers 2 months after its launch in Lagos

LAGOS, Nigeria, August 22, 2019 – Just two months after its launch in Lagos, the kwik Delivery platform reached 2000 verified customers and is already well on its way toward 3000 verified customers.

“We are thrilled by the response from Lagosians to our on-demand B2B delivery service. Among the 2000 verified customers are several large corporate accounts as well as numerous merchants relying on our service to deliver good and documents to their suppliers, customers, business partners and so on”, explains Romain POIROT-LELLIG, Founder & CEO of Africa Delivery Technologies (ADT), developer of the kwik app.

kwik is seeing a very wide typology of customers signing up and using its platform, from pharmaceutical companies such as Medsaf to construction companies like SPIE to automotive companies such as Mitsubishi. Kwik is also used by hundreds of merchants who use it to make deliveries to their suppliers and to their customers in Lagos.wik verifies its customers through mobile phone OTP as well as email verification. In addition, Corporate customers need to provide their corporate registration number and are brought on board by a dedicated team that checks their background.

“We are also thrilled to observe that not only our customers return, but that they are using the service for farther and more complex delivery use cases as they gain confidence in our ability to deliver to them a great service. Average order value is going up! ” continues Romain POIROT-LELLIG.

“We will continue to work hard to expand and improve our service for them”, concluded Romain POIROT-LELLIG.

Terms & conditionsPrivacy © 2020 – Kwik – Africa Delivery Technologies SAS

Olatowun CANDIDE-JOHNSON appointed Chairwoman of Kwik

Olatowun CANDIDE-JOHNSON appointed Chairwoman of Kwik

July 11, 2019 – the French start-up kwik announced today that Olatowun CANDIDE-JOHNSON, a Nigerian lawyer and businesswoman, has officially been appointed Chairwoman of its supervisory board. kwik, which aims to become the number 1 provider in the Nigerian last-mile delivery market, was founded by a French National, Romain Poirot-Lellig.

A Nigerian lawyer and businesswoman specializing in Oil and Gas law and Governance for multinational companies, Olatowun CANDIDE-JOHNSON has several years of experience in senior management roles within the Total Upstream Companies in Nigeria as well as in the Total Group. Her last role as at the end of 2016 was General Counsel; Chief Compliance Officer & Executive General Manager, Management Services.

Ms. CANDIDE-JOHNSON earned an MBA from the TRIUM Global Executive MBA program in 2016. TRIUM Global Executive MBA is a joint award from the LSE, NYU Stern and HEC Paris.

She is the Founder and CEO of GAIA Women Club, a members only business & social Club in Victoria Island, Lagos, whose goal is to encourage women in business to connect more deeply, gain each other’s trust and do more business together.

She is also a Founding parent and director of the Lagos Preparatory School, located in Ikoyi, Lagos (economic capital of Nigeria), one of the leading preparatory schools offering the British curriculum in Africa.

Olatowun CANDIDE-JOHNSON also sits on the Board of Directors of the Nigerian Norwegian Chamber of Commerce (NNCC).

In joining Africa Delivery Technologies, Olatowun brings her experience, know-how and deep knowledge of the Nigerian economy and society to kwik, guiding the company in its ambition to become the # 1 in last-mile delivery in Africa’s largest market.

kwik was developed by Africa Delivery Technologies, a young French start-up with a simple vision: large African cities are facing major challenges (demographic, infrastructure, socio-economic …) all of which can be, if not definitively solved, at least partially addressed through the use of new mobility technologies.

Under the brand name kwik, Africa Delivery Technologies has been developing, since the summer of 2018, an urban mobility platform which will initially focus on delivery services in Lagos, Nigeria’s economic capital with approximately 22 million inhabitants. It is targeting the B2B market with a series of new features and an adapted commercial approach.

Terms & conditionsPrivacy © 2020 – Kwik – Africa Delivery Technologies SAS