The impact of COVID-19 on E-Commerce businesses is a topic of importance to both business owners and their customers.
Coronavirus came as a surprise, forcing everyone to change their way of life and set new goals. Your original goals – to increase sales, attend more business meetings, seminars, etc, are now on hold. Thinking about the present situation can get frustrating.
However, it’s best to see yourself as SAFE NOT STUCK AT HOME. Also remember that when you maintain social distancing, you are helping to save the world.
The Impact of COVID-19 on E-Commerce Businesses.
According to reports, the impact of the COVID-19 virus on e-commerce businesses is interesting. As expected, internet usage has spiked up by 50%. More people are giving thoughts to the idea of shopping for groceries online. As of April 7th, Grocery E-commerce was reported to have increased revenue by 56.36%. Even the e-commerce giant Amazon plans to hire 100,000 additional employees in the U.S and increase workers’ pay to respond to surging online orders.
The report above confirms that in the middle of the pandemic, e-commerce businesses and delivery platforms need to double up. E-Commerce businesses and delivery platforms will need to focus on maintaining social distancing and other health measures while ensuring shoppers get their delivery right in time. If you run an e-commerce business, remember that we are in this together and we appreciate your efforts and risk.
How KWIK is Helping
KWIK delivery cares about you. Hence, we have partnered with several e-commerce businesses that sell groceries. One of which is SPAR – Nigeria’s foremost grocery and household equipment store. When you place orders for groceries on the Spar website, your favourite delivery platform gets your goods to your doorstep as soon as possible.
As you have noticed, delivery of items has been taking more time. Demands have increased, while there are restrictions of movements. These factors are bound to affect operations.
However, despite the impact of COVID-19 on E-Commerce businesses, you are a priority customer and excellent customer service delivery is a core value at KWIK. We will not relent in giving you the best service.
We hope this pandemic is contained as soon as possible so you can go back to your normal life. In the meantime, stay calm, stay at home, KWIK is out here for you.
