To run an effective business, you need to be abreast with the movement and changes affecting your sector, the economy, as well as your target audience.
The world around us is changing at a rapid pace and Nigeria has not been left out of this. The amount of information, technology, and progress that we have made in such a short period is overwhelming. Therefore, the question to ask yourself is “while the word is evolving, is my business evolving?”
One of the biggest laggards for businesses and brands today is sticking with traditional and ‘old world’ methods that either simply no longer work or take up too much time and resources to accomplish.
To run an effective business in 2020, You need to do the following:
- Use more technology.
- Outsource some time-consuming tasks.
- Update your marketing strategy
- Top-up your customer service game
- Download the KWIK app
1. To run an effective business, use more Technology
Technology has had a major impact on the modern workplace, technology can help your customers access all the information they need to successfully interact with your company. It can also help staff perform their jobs more efficiently.
Technology allows businesses to speed up production processes. You can also analyze how your staff productivity using technology and implement processes to help improve productivity.
Check out tools like Jibble, ClickUp Slack.
2. Outsource some time-consuming tasks
Every staff enjoys a workplace for as long as the working environment is friendly, a lot of business owners make the mistake of over-tasking staff and thereby making the work tiresome.
As much as having an in-house delivery person may sound nice and “personalised”, you might want to think of how many places one person can deliver goods to in a day. At KWIK, we have developed a system that helps you run an effective business while relieving your staff of time-consuming tasks such as door to door delivery. We are always available on-demand; we have enough riders to deliver personally to your customers.
3. Update your marketing strategies
Marketing has taken a new turn and your business has to follow this trend. So here’s the catch “NO ONE WANTS TO BUY A PRODUCT THAT IS BEING SOLD TO THEM”.
The buying decision has gone from the “what product are you selling?” to “what feeling are you selling?” the public is now buying more stories, they are more interested in how your product or service makes them feel than the details of what your product is made up of.
To run an effective business, you have to remain at the top of your customers’ minds, that means you have to do more than have an awesome product, you have to market it in a way that sells a feeling, a movement, a belonging.
4. Top up your customer service game
The quality of your customer service is your greatest marketing investment. Customers drive your sales funnel by recommendation or condemning your goods or services. The better your customer experience, the higher your chances of making more sales.
If you run a business that requires delivery, you want to make your customers have an experience similar to buying physically, the best way to achieve that is to ensure their products are delivered to them, same day and in good quality.
This means that you have to pay special attention to who does your delivery to your customers. read more on the role of delivery in customer service.
At KWIK, We understand how important customer service is, we treat you and your customer with utmost courtesy. We deliver within 2 hours, from pickup point to delivery point.
5. Visit kwik.delivery now and sign up to run an effective business
I want you to run an effective business in 2020, Visit our website kwik.delivery and start experiencing effective delivery in 2020. Happy new year!
